Community Service

Dog Thank you imageCourt Ordered Community Service

If you need to complete Court Ordered Community Service, you may do so without attending Volunteer Orientation.

Those serving Community Service must be 16 or older and must fill out this agreement form. (If you are under 18, you will need a parent signature.) Print the form here.

  1. On your first day, let the front staff know you are there to do community service. They will help get you started!
  2. Bring in your form! We are not responsible to keep track of your completed hours.
  3. Those completing their community service do not work with animals directly, but they do help care for them indirectly.
  4. If you are interested in working with the animals, you may apply to the volunteer program after completing all of your hours.
  5. On your first day, please visit the front desk during our open hours: Monday - Friday 12pm - 6pm and Saturday - Sunday 11am - 5pm
  6. 6. Once you have filled out the initial paperwork, you can come to the shelter as early as 8am each morning (closing times are the same.)
  7. 7. Review all the CSR Guidelines (see below.)
  8. 8. Questions? Call 512-943-3322 and leave a message. Or, email [email protected].
CSR Guidlines

Williamson County Regional Animal Shelter

Community Service Worker (CSR) Rules and Guidelines

Community Service Worker Definition:

  1. CSR Workers are individuals ordered by the court system or probation to complete their community service hours.
  2. Students required to complete service hours for school are considered volunteers, not community service workers.

Rules and Guidelines:

  1. CSR workers must be at least 16 years of age to complete their time at WCRAS.
  2. There is no need to call the shelter to schedule time. No appointment is necessary. CSR workers may work between the hours of 8:00 – 6:00/5:00 daily.
  3. CSR workers will bring the required paperwork with them to the shelter.
  4. Upon entering the shelter, CSR workers are to report to the front desk. They will sign in on the CSR log.
  5. The CSR worker must read and sign the Community Service Work Agreement prior completing any hours and return to staff. This agreement will be kept on file. The CSR worker will wear a name tag supplied by the admin staff.
  6. CSR workers will be assigned an area to work and introduced to an animal care specialist who will hand out assignments during the time at the shelter.
  7. Upon completion of hours, the CSR worker must ask the person supervising them to sign their form. The worker will report to the front desk and sign out on the CSW log. No credit will be applied for the hours worked without the initials and verification by shelter staff.
  8. The paperwork issued by the Judge is an official form. Falsification of the form is a criminal offense.
  9. Mistreatment of animals of ANY kind will not be tolerated.
  10. There are aspects of shelter work that must remain confidential. CSR workers will not discuss shelter business outside the shelter.
  11. CSR workers are to report any bite or scratch to the kennel staff they are assigned to immediately.
  12. CSR workers are not allowed to handle any shelter medications of any kind.
  13. CSR workers are NEVER allowed in isolation rooms or quarantine areas.
  14. CSR workers are to provide their own transportation to and from the shelter. They are not allowed to ride in a shelter staff’s vehicle at any time.
  15. CSR workers are to bring food or leave from lunch when appropriate.
  16. CSR workers are to refer questions from the general public to shelter staff.
  17. No horseplay or congregating in any area will be allowed.
  18. An incident report will be completed by staff if any injury occurs and/or for other incidents involving CSR workers and will be submitted to the Shelter Director.
  19. Smoking or any type of tobacco use is prohibited on county property.
  20. CSR workers are NOT allowed to use the computer for any reason.
  21. Rudeness to shelter staff or the general public will not be tolerated.
  22. Personal phone calls are not allowed while performing community service.
  23. Families of CSR workers are not allowed in the kennel areas.
  24. CSR workers are not permitted to adopt, foster, or rescue an animal until their community service requirements (hours) are completed.


  1. CSR workers are assigned community service hours as restitution to the county or state. They are here to work. CSR workers will be expected to work. There is a list of duties in this document that can be assigned.
  2. CSR workers will come to the shelter dressed appropriately. No shorts, low cut tops, tank tops, halter tops, tops that show your stomach, tight clothing, sandals, or jewelry will be allowed. Clothing must cover the body and shoes must cover the feet. Anyone not dressed appropriately will not be allowed to complete any hours and will be asked to leave.
  3. CSR workers will be required to clean kennels and cages.
  4. Shelter workers are exposed to the messy and smelly environment 365 days a year and do not need to hear CSR workers complain about the mess or the smell. Anyone who feels they cannot handle the odor or mess needs to consider doing their community service hours elsewhere.

Duties include:

  • Cleaning kennels and cages
  • Scooping poop in the kennels and on the shelter grounds
  • Changing litter boxes
  • Washing bowls and litter pans
  • Sweeping and mopping hallways and kennel areas
  • Assist with feeding
  • Emptying trash cans
  • Washing the sally ports and outside areas.
  • Washing and folding laundry
  • Other duties as assigned

Staff may ask the CSR worker to leave any violation of the rules and guidelines. Once the CSR worker has been asked to leave, they will no longer be allowed to complete their hours at the shelter.